AppointmentPlus
- Nursing Homes Roll Out AppointmentPlus for Visitation Appointments June 23, 2020It was a skilled nursing facility in Kirkland, Washington called The Life Care Center that brought the realities of COVID-19 to light in America. On February 28, 2020, two people associated with the center tested positive for the virus. Since then, 37 residents have perished. Sadly, similar stories have emerged as the virus has continued […]
- Medical Testing Centers Depend on AppointmentPlus June 9, 2020An essential component in the playbook for defeating a pandemic is widespread testing. While other countries were quick to institute this step, the U.S. was slower to respond. But recently, testing in the United States has expanded. However, this increase in testing has not come without pain. Both drive-through sites and established testing labs have […]
- Banks Move to Appointment Scheduling During Pandemic June 4, 2020There’s a good chance that your next visit to the bank will require an appointment, even if it’s just for a routine transaction. The COVID-19 pandemic has caused thousands of banks and credit unions to move to appointment-only service. As with other types of businesses, financial institutions are having to abide by state-based mandates on […]
- Appointment Scheduling Helps Businesses As Easing Begins May 6, 2020As states start to lift pandemic-related restrictions, businesses are faced with unique challenges. Many companies have decided to postpone reopening because they feel that it’s too soon. They don’t want to cause more people to contract the virus. However, others are more than ready to start serving customers again. For the ones that are restarting, […]
- Appointment Software Eases Transition for Mental Health Practitioners April 30, 2020Even though people experiencing mental health issues were on the rise prior to COVID-19, the circumstances surrounding the virus have caused a significant leap in those feeling the effects on their mental health. As of the last U.S. unemployment report, over 30 million Americans have lost their jobs in the last 6 weeks. And it’s […]
- Tutors Turn to Online Scheduling During Pandemic April 30, 2020Due to the COVID-19 pandemic, most schools have closed for the remainder of the school year. This has forced schools to move online. While schools that are already online have seen little impact, traditional in-class schools have had to scramble to cobble together something resembling online education. Although teachers, parents, and students are all doing […]
- AppointmentPlus Helps Businesses Adapt to Their New Normal April 21, 2020As we all adapt to our hopefully-temporary new normal, the days of “business as usual” are a fading memory. Hundreds of thousands of businesses – both essential and non-essential – are being impacted by COVID-19 mandates. Sadly, many have succumbed to the forced closures and accompanying vanishing revenue. But a great deal have survived. Between […]
- 5 Ways Online Appointment Scheduling Helps Build Customer Relationships March 27, 2018Customers expect a fantastic experience when they engage with your business. In today’s digital world, that simple truth applies not only to the human interactions buyers have with your brand representatives, but also to how easily they can navigate your automated processes. Why should you care? Well, studies show that 86 percent of buyers say they’re willing […]
- 5 Companies Doing Customer Experience Right March 22, 2018If you manage a business — no matter what the size — you probably already understand the critical importance of offering your clients a delightful customer experience. In today’s digital world, consumers expect an award-winning interaction whenever they connect with your organization, no matter whether they’re engaging with a live support rep or a self-service […]
- The 3 Secrets to Weathering Disruption in Your Industry March 5, 2018In the past, the term “disruptive” conjured up images of the unruly kid sitting in the back of the class. While the rest of us were trying to learn about world history or geometry, the annoying tot behind us was plotting how best to get the teacher’s goat. That kind of disturbance was irritating and […]